Terms & Conditions

Redfin Models Ltd

Last updated: 11/2/2026




1. About Us

This website is operated by Redfin Models Ltd (“we”, “us”, “our”).

Registered in England and Wales.

Registered Office: 1 Whitehorse Street, Baldock, Herts, Hertfordshire, England, SG7 6PY

Company Number: 09988543

Email: redfinmodelsltd@gmail.com

Telephone: 01462 619543

By using our website or placing an order, you agree to these Terms.




2. Products

We sell model products, accessories, parts and related goods via our online store.

All product descriptions, images and specifications are provided as accurately as possible but may vary slightly from the actual product.

We reserve the right to:

  • Modify or discontinue products without notice

  • Correct errors in pricing or descriptions

  • Limit quantities available for sale




3. Orders

When you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order.

A contract is formed only when we dispatch your goods.

We reserve the right to cancel or refuse any order at our discretion, including where:

  • Payment is not authorised

  • Pricing errors occur

  • Stock is unavailable

If cancelled, you will receive a full refund.




4. Pricing & Payment

All prices are shown in GBP (£) and include VAT where applicable.

We accept payment via:

  • Credit/Debit Card

  • PayPal

  • Other payment methods listed at checkout

Payment is taken at the time of order.

We reserve the right to change prices at any time, but this will not affect confirmed orders.




5. Stock Availability

Products are subject to availability.

Where an item is:

  • In stock – it is available for immediate dispatch or it may be sourced from a supplier and may require additional lead time.

  • Back order – you can order the item and pay and we will dispatch it to you as soon as it returns into stock with our suppliers.

  • Out of stock – it cannot currently be ordered.

Estimated lead times are provided as guidance only and are not guaranteed.




6. Delivery

Delivery times and charges are displayed at checkout.

We aim to dispatch:

  • Items In-stock in our store within 24 hours

  • Supplier In-stock items within 2 working days

We are not responsible for delays caused by couriers or events beyond our control.

Risk passes to you upon delivery.


 

7. Returns & Refunds

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving goods.

Refunds & Returns Policy

You are responsible for return shipping costs unless goods are faulty.


 

8. Faulty or Damaged Goods

If goods are faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund under the Consumer Rights Act 2015.

Please contact us within 48 hours of delivery if goods arrive damaged.


 

9. Liability

We do not exclude or limit liability for:

  • Death or personal injury caused by negligence

  • Fraud

  • Your statutory consumer rights

Our total liability shall not exceed the purchase price of the goods.

We are not liable for indirect or consequential losses.


 

10. Intellectual Property

All website content, including images, logos, product descriptions and branding, is the property of Redfin Models Ltd and may not be used without permission.


 

11. Age Restrictions

Certain products may not be suitable for children under 14 years of age. It is your responsibility to ensure suitability.


 

12. Privacy

We process personal data in accordance with our Privacy Policy, available on our website.


 

13. Force Majeure

We are not liable for failure to perform obligations due to events beyond our reasonable control.


 

14. Governing Law

These Terms are governed by the laws of England and Wales.

Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.\